All fine, but communication issues

I enjoyed my stay at Oakwood in Hangzhou. The spacious room offered great amenities and was kept impeccably clean. The location allowed for easy exploration, although the language barrier posed a challenge. I felt welcomed by attentive staff.

The stay at Oakwood was exceptional. The spacious room featured a well-equipped kitchenette with appliances like a fridge and coffee maker, which made it easy to enjoy meals in. The bathroom was modern and impeccably clean, and the staff were always responsive and professional. Their local recommendations significantly enhanced my experience, particularly for dining options. The location was convenient, with shops and restaurants within walking distance.

No significant negatives during this stay.

The room was super spacious and comfy! It had a nice kitchenette with a fridge and coffee machine, which was great. The bathroom was huge and really clean. Plus, the furniture looked spotless. There were plenty of hangers in the closet. Overall, just a cozy stay with everything you need for a good time!

This place suits me perfectly, with great amenities like free Wi-Fi, a fitness center, and 24-hour reception. I’ll never forget how the staff helped with a cold drink during my first stay. I’m definitely coming back for a holiday!

great facilities but limited dining options

The studio was well-equipped with a kitchenette, which allowed us to prepare simple meals during our stay. The city view from our room was breathtaking, enhancing our evenings. The staff consistently offered professional service, making us feel welcome.

The dining options on-site seemed limited, which was disappointing given the quality of the rest of the amenities.

This place is a perfect match for a city break in Hangzhou with a good price-value balance. The kitchenette in the room was super handy for quick snacks. Make sure to use translation apps for communication with the staff.

The kitchenette in the One Bedroom Executive Suite offers essential tools for longer stays, including a fridge and a washer/dryer that saves time on laundry. The spacious design accommodates a comfortable living area with a sofa, perfect for relaxing after a long day.

Accessing the hotel without a car might be a hassle. it's not easily reachable and is about a 15-minute walk from the nearest metro station. The room lacks a decent drying rack for clothes, which could be a nuisance after doing laundry, and the heater cranked up too much dryness for comfort. Additionally, amenities are sparse in the neighborhood, so don’t expect to find lots to do right outside.

The studio was well equipped, featuring a king-size bed that offered exceptional comfort. A highlight was the impressive shower pressure and the inviting bathtub with a city view. However, the walk to the nearest metro station felt lengthy, and staff communication in English was limited, which made coordinating transportation challenging. Convenient stores and restaurants were nearby, but tourist attractions were not within walking distance.

The stay was enjoyable, especially because it was in close proximity to several attractions like West Lake and various restaurants. The studio was well-equipped and very clean, making it comfortable for my visit. However, there were some communication challenges with the staff, and I faced a minor issue with the safe lock, which was addressed but not fixed during my stay. Overall, I appreciated the location and amenities.

We really enjoyed our stay here! The room was spacious and clean—perfect for our family of five. Having access to washers and dryers made managing our clothes with three kids a breeze. The location was excellent too, right next to the Yellow Dragon Stadium, and we loved exploring the nearby attractions.

In my wife’s opinion, the play area for kids could use some improvement. It would have been great to have more activities available to keep them entertained during our downtime.

Spacious room with a comfortable bed and great amenities, including a well-equipped kitchen. Staff were friendly but struggled with English. Noise from the street was annoying at times.

The studio was spacious and had everything—a microwave, washing machine, and comfy furniture. I felt right at home! Plus, the location was perfect with shops just steps away.

But my room had a tropical mosquito party, and the window didn't even get an invite to open! The smoke from the hallway decided to crash in too—talk about uninvited guests!